Shipping policy
Shipping policy
Thank you for choosing Kami Studios! We're committed to providing you with a smooth shopping experience. Below are the details of our shipping policy. For any further questions, please contact us at phimoff123@gmail.com
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Order Fulfillment and Tracking
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Order Fulfillment: Please allow 3-5 business days for us to process and ship our our your order, excluding weekends or holidays.
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Tracking Information: Once shipped, we'll send out an email confirmation including your tracking information.
Shipping Times
- Domestic Shipping (United States): 8-12 business days
- International Shipping: 10-15 business days
Additional Information
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Customs, Duties, and Taxes: For international orders, Kami Studio is not responsible for any customs and taxes applied to your package. All fees imposed after shipping are the customer’s responsibility (tariffs, taxes, etc.).
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Shipping Delays: We are not responsible for delays caused by shipping carriers, weather, or any other circumstances beyond our control.
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Order Issues: If you encounter any issues with your order, such as non-delivery, product defects, or wrong items, please contact us immediately so we that we can make it right.
Thank you for shopping with us!